Privacy Policy

Effective Date: [Insert Date]

NORBU Health (“NORBU,” “we,” “our”) is committed to protecting the privacy and security of information collected through this website, affiliated brand websites, referral portals, and related digital platforms (collectively, the “Sites”).

This Privacy Policy describes how information is collected, used, disclosed, and protected.

Information We Collect

We may collect the following categories of information:

1. Information You Voluntarily Provide

Including but not limited to:

  • Name, email address, phone number, and professional affiliation

  • Information submitted through referral, inquiry, provider interest, or contact forms

  • Information submitted by attorneys, healthcare providers, or other professionals

  • Limited personal or health-related information when voluntarily provided for referral or coordination purposes

2. Automatically Collected Information

Including:

  • IP address

  • Browser type and device identifiers

  • Pages visited and time spent on the Sites

  • Referring URLs

  • Cookies, pixels, and analytics data

3. Protected Health Information (PHI)

NORBU Health does not knowingly collect PHI through the Sites unless:

  • Submitted by a professional user for referral or coordination purposes, and

  • Accompanied by appropriate authorization or permitted under applicable law

Submission of information does not, by itself, create a physician-patient relationship.

Use of Information

Information may be used to:

  • Respond to inquiries and professional communications

  • Process and route referral submissions

  • Facilitate coordination between attorneys, providers, and affiliated practices

  • Improve website functionality, security, and performance

  • Monitor compliance, prevent misuse, and enforce Terms of Use

  • Comply with legal, regulatory, or contractual obligations

We do not use website data to make clinical decisions.

Information Sharing and Disclosure

We do not sell personal information.

Information may be disclosed to:

  • Affiliated entities within the NORBU Health system

  • Independently licensed clinicians or practices operating under contract, solely as necessary to facilitate referrals or coordination

  • Third-party service providers supporting hosting, analytics, security, or operations

  • Governmental, regulatory, or law enforcement authorities when required by law or legal process

All disclosures are limited to what is reasonably necessary for the stated purpose.

Cookies and Tracking Technologies

The Sites may use cookies, web beacons, and similar technologies to:

  • Enable site functionality

  • Analyze usage patterns

  • Improve performance and user experience

You may adjust browser settings to refuse cookies; however, some site features may not function properly.

Data Security

NORBU Health implements administrative, technical, and physical safeguards designed to protect information collected through the Sites.
No system can be guaranteed 100% secure, and users submit information at their own risk.

Data Retention

Information is retained only for as long as reasonably necessary to fulfill the purposes described in this Policy or as required by law.

Third-Party Links

The Sites may contain links to third-party websites. NORBU Health is not responsible for the privacy practices or content of those sites.

Updates to This Policy

NORBU Health may update this Privacy Policy periodically. Changes are effective upon posting. Continued use of the Sites constitutes acceptance of the revised Policy.